ISO 27001 Certified
WhatsApp
Viber
Zalo
Voice
RCS
SMS
Email
AI-Powered Contact Center · Enterprise
One Workspace,
Every Conversation
Unify WhatsApp, Email, Voice, and every channel into a single AI-powered workspace - built for enterprise contact centers.
Contact UsISO 27001 CertifiedISO 27701 Certified99.99% Uptime SLA
Every Channel. One Inbox.
Agents handle every conversation without switching tools — full context always visible, regardless of how the customer reached out.
WhatsApp
Viber
Zalo
Voice
RCS
SMS
Email
Trusted Across Industries
Delivering tangible efficiency and cost-saving outcomes for our global customers.
E-Commerce
Healthcare
Gaming
BPO
Education
Numbers That Matter
Delivering tangible efficiency and cost-saving outcomes for our global customers.
0+Global Customers
0K+Subscribed Agent Seats
0+Customer Engagement Channels
Everything Your Contact Center Needs
Built for Enterprises with more than 500+ agents across multiple channels.
AI Copilot
Real time suggested response, guided workflows, and sentiment analysis - agents resolve issues 40% faster.
Smart Routing
AI assigns each conversation to the right agents based on skills, language, and full customer interaction history.
Live Analytics
Supervisor dashboards with real-time queue visibility, SLA tracking, and agent performance.
Virtual Agents
Handle routine inquiries 24/7 with generative AI bots that escalate to humans when needed.
CRM Integrations
Salesforce, HubSpot, SAP, and 50+ tools—customer data surfaces instantly in every chat.
Enterprise Admin
Multi-team, multi-brand, SSO, RBAC, and full audit logs. Built for enterprise IT standards.
Built for
Security & Compliance
Protect your business with enterprise-grade security, privacy controls, reliable infrastructure, and compliance capabilities built for global operations.
Data SecurityPrivacyComplianceData ResidencyAccess ControlHigh Availability
ISO 27001 & 27701
Certified information security and privacy management systems help protect your business data and customer information across operations.
Regional Data Residency
Keep your business and customer data within designated regions, supporting compliance with local data protection and regulatory requirements.
99.99% SLA Uptime
Enterprise-grade infrastructure ensures high-availability services, backed by continuous monitoring and dedicated support teams.
SSO & RBAC
Secure access with single sign-on and role-based permissions, supported by comprehensive audit logs for greater visibility and control.
Grow Global with NXLINK
Marketing, Sales & Customer Engagement on NXLINK